Community Involvement As a Low Cost Marketing Strategy

Over the past several years, I've seen theconsists of a budget for advertising placement,
following happen in a number of communities: asignage and collateral marketing materials. Rarely
new business opens up, complete with ribbondo I see a section for philanthropic contributions
cutting, signage, the whole nine yards. Usually,or sponsorships as a means of business
they fill some market opportunity or supplymarketing, and this is a severely overlooked
shortage in the area (other times, they'reopportunity.
completely redundant, but that's another issue).Local organizations and non-profits are always
Seems like they should make a go of it, butseeking money for their events and programs,
pretty soon, they're among the 1 in 3 businessesespecially in this economic downturn. The lack of
that fail by their second year, and if they're lucky,funds creates the opportunity for generous
they're not among the half of businesses that failsponsorship packages, driven by increased
by year four.desperation for funds. Although sponsorship
Want to have dozens of eyes glued to youropportunity prices vary by event/program,
business name for an hour? Sponsor a little leaguechances are there is an option for any budget,
team!and the benefits nearly always surpass the cost.
Of course, there are many reasons small businessConsider a business that sponsors a team in the
goes under: bad market analysis, badlocal sports league-how many parents and
management, more dreaming than doing, orcommunity members go, eyes like lasers on their
whatever. But one trend I've noticed, in both thekids, whose team is sponsored by the local
long-standing successful businesses and thewidget seller with its name plastered on the shirt
blossoming newcomers, is the level of communityor jersey? If the league also does its job, the
involvement of the business and business owner.parents are well reminded that their kids'
Many businesses overlook a philanthropicopportunity to play is because of your generous
marketing approach-sponsoring community eventssponsorship. Compare that to the impact of a
or programs, being a volunteer in the local schools,quarter-page newspaper ad.
or belonging to area civic organizations. It's notHere are some great ways to get involved and
hard to understand why-the rigors of running ahave you and your business seen in your
business, a traditional mindset towards marketingcommunity:
(advertising), and a focus on the bottom line can1) Join your local Chamber of Commerce and
be distracting and overwhelming. Amazinglyattend networking events
though, tapping into a vein of community goodwill2) Be a sponsor of a local festival or event, and
really consists of only two activities: 1) being avolunteer to work or chair a committee
public figure in the community, and 2) leveraging3) Sponsor local youth sports leagues or teams,
your business as a community benefactor.or advertise with local athletic booster clubs
If your customers are only entries on a4) Join at least one civic or social organization
spreadsheet, then they're going to feel it and be5) Participate or volunteer for local Junior
less likely to refer your business to their friends,Achievement programs
family and neighbors. Make a point to converse6) Purchase or volunteer for a segment of an
with your customers; even basic small talk begins"Adopt a Road" program
to build a relationship, which your customers can7) Underwrite or support local arts or cultural
use as the foundation of your "word of mouth"activities
campaign. Most of all make sure they know your8) Sponsor a team, or start your own, in a local
name, so that your business has a real personroad race (screen printing your business name on
behind it all.jerseys is cheap, no matter how well any of your
The flip side of this occurs on the other side ofrunners do)
the counter. Business is a lot of work, during open9) Get in the local parade with a float or other
hours as well as before and after. It's critical to beentry and throw really, really good candy to the
active in some aspect of the community outsidecrowds (if permitted)
of business hours, whether it's your kids' schools,10) Offer in-kind services to charities, programs,
a local civic organization or in a place of worship.etc. that capitalize on your skills, talents or
When people see you outside of the shop, it'sbusiness areas
another opportunity to build relationships and showIt's important to remember that the greater
that you're more than your business' bottom line.purpose of philanthropic marketing is the
Whether you sell widgets, fix doo-dads, or givephilanthropy, and that any commercial benefits to
knick-knack advice, you want to get you andyour business are secondary and indirect. It's also
your business name to be well-known throughoutimportant to remember that philanthropic
your community. Marketing 101, right? Well, manymarketing won't overcome a lack of hard work
businesses overlook some of the mostor inability to do proper accounting. But being an
cost-effective ways of marketing and promotinganchor in your community, as a business and
their businesses-sponsorships. In most of thepersonally, might be the difference between a
business plans I've seen, the marketing sectionsleepy storefront and a centennial business.